Telecom operators enhance compliance with mobile subscriber information standards

date_range 30-Aug-2023
visibility 5

Currently, to comply with regulations regarding mobile subscriber information updates, telecommunication companies in Cambodia are expediting the process of standardizing information for customers. This ensures that the personal information of both new and active mobile subscribers is authenticated. According to regulations, standardizing mobile subscriber information along with registering subscribers under their true identities will enhance the effectiveness of management efforts, thoroughly address issues such as spam SIM cards and fraudulent documentations.This is also a solution to safeguard the legitimate rights of customers and curtail disputes over numbers, especially concerning attractive phone numbers when subscribers fail to register accurate information. This will subsequently minimize instances of spam messages/calls and fraudulent messages/calls. To swiftly achieve this goal, telecommunication networks are expediting the process of standardizing customer information. At their stores or sales points, these networks have been fully equipped with comprehensive visual media regarding subscriber information updates. Furthermore, to contribute to accelerating the pace of subscriber information standardization, these network providers are also reaching out to coordinate with local authorities in various locations; announcements are made through loudspeakers and robust communication is carried out on social media platforms.According to a representative of Metfone Company, in order to strictly comply with the state regulations on updating authentic subscriber information, Metfone has been actively expediting the process of registering authentic subscriber information for customers. Moreover, to encourage and effectively spread awareness, the company has also introduced a variety of programs and support policies for customers, such as offering incentives like mobile internet data when successfully updating subscriber information. Currently, many countries and regions are imposing stricter regulations on updating mobile subscriber information. This reflects the overall trend of ensuring personal data security and more effective management in the telecommunications industry./.